To Succeed, Techs Need Human Skills
As a tech, effective communication should be a skill mastered and deployed. The ability to connect and work effectively with your clients without hassle or issues arising is an important skill a home...
View ArticleEnergy Penalties Caused by High Static Pressure
Technicians who add static pressure measurements to their service and diagnostic routines, soon understand the scale of the excessive static pressure epidemic they face. All air moving equipment comes...
View ArticleCompressor Diagnostics
Seven prerequisite diagnostic steps ensure we are giving the compressor what it needs to survive. The compressor is like the family dog, often getting blamed for messes just because it can’t speak up...
View ArticleAir Filters: The Cause of Many IAQ Problems
'Doc' Falke explains typical air filter-related IAQ problems, and how HVAC contractors can avoid and resolve them for your customers.Most customers want efficient air filters to remove particulates and...
View ArticleFind Required Room Airflow in the Field
Here’s an overview of the entire process used to diagnose an uncomfortable room. When supply airflow is around half what it should be, rooms become uncomfortable. Let’s take a look at how to find...
View ArticleHeat Pump Capacity Changes During the Day
Rob Falke explains how to identify what the equipment capacity and temperature rise should be at the time you’re diagnosing a customer’s problem. To do this requires collecting a few bits of...
View ArticleDifferentiating your Contracting Business
As an HVAC professional, you know that good technicians are the lifeblood of your business.They are on the front line every day working directly with customers. You rely on them to get the job done...
View ArticleCB Bookshelf: HVAC Customer Service Handbook
More than 15,000 copies of Steve Coscia's HVAC Customer Service Handbook have been shipped. Steve Coscia’s HVAC Customer Service Handbook is taught at more than 200 colleges and trade schools...
View ArticleHow Humidity Affects Comfort
The effects of high humidity are at work during winter months as well as in summer. High humidity changes the feel of air, but you can increase comfort by controlling humidity better. During summer...
View ArticleYour HVAC Career is a Success. What’s Next?
You’ve become what you dreamed of. Good for you. Fist bump! Your hard work, dedication, and commitment have driven you to achieve your career goals. Let’s take a look at what’s next. Your journey...
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